FAQ - Frequently Asked Questions

For Buyers 🔍

 It’s simple! Find the part you need, click the “WhatsApp Seller” button, and you’ll be connected directly to the seller to negotiate the price and pickup.
Parts Ja is a marketplace that connects you to sellers. Delivery is arranged directly between you and the seller through WhatsApp.
 If you’re unsure, you can send a photo of your old part or your model number to the seller via WhatsApp to confirm.

For Sellers 🛠️

Your first 10 listings are 100% free! To list more, you can upgrade to a Pro Dealer or Enterprise account for a small monthly fee.

You handle payments directly with the buyer (Cash, Bank Transfer, or Lynk,etc.) when they pick up the part. Parts Ja does not take a commission on your sales.

Log in to your dashboard and delete the sold item.  This stops new messages from coming in and helps us track how fast your items are moving.

Safety & Trust 🛡️

We recommend meeting in public places (like a well-lit gas station or your shop) for the exchange. Look for the “Verified” badge on seller profiles for added peace of mind.